Shipping & Returns

Returns

Customer satisfaction is extremely important to us and we want to make sure every customer is happy with their purchase. If there is an issue with your order please contact us immediately via email at Info@PlairsApparel.com. NO RETURNS will be accepted due to the nature of our products and due to the global pandemic, but if you receive your order and it is incorrect or products are damaged or missing upon receipt, please email us within 1 business day.

Cancellations

If for any reason you need to cancel an order after it has been placed you will have 12 hours from the time your order was placed to contact us in writing by emailing us at Info@PLairsApparel.com. All cancelled orders will be subject to a $20 restocking fee and any shipping costs that will be deducted from the refund amount.

Out Of Stock

We try our hardest to keep our website and inventory up to date, however if the product you ordered is not available we will contact you immediately by phone, email, or both to see if you are interested in a product substitution. If a substitution is not a viable option for you and you wish to cancel your order completely, we will issue your payment as a refund via your current method of payment.

Invalid Address

Please make sure you have put in the correct address and email address/phone number prior to placing your order, if you input the incorrect address or an error occurs this will cause a delay in the processing of your order and we will not be held responsible. If shipping carrier does deem that an address is invalid we will send a courtesy email notification requesting the correct shipping address; you will have 48 hours to respond to this request. If no response is given within the allotted time frame the parcel will ship to the address that was provided at checkout. Please make sure all Suite/Apartment/Unit numbers are listed on Address Line 1 or 2. We assume no responsibility for parcels shipped to incorrect addresses provided by the customer. By checking out and purchasing your products you agree to this policy.

**Please order as far in advance as possible if you need your items by a specific date as we are not responsible for USPS or inclement weather shipping delays**

**Please make sure all information is correct prior to finalizing your purchase, changes cannot be made afterwards**

**Credit/Debit card billing address must match shipping address, additional verification will be needed prior to your order being shipped if these addresses do not match and this will cause a delay in the processing of your order**